Support
Our goal is to provide you with the best customer experience so we have provided a range of options for support. We encourage you to use the self-service options, while an active community of Janis users can be helpful in resolving problems.
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FAQs
Check our FAQs for troubleshotting common problems users have setting up or using Janis
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Facebook Group
Engage with the Janis team and meet other Janis users. Often this is the fastest way to get support as solutions to problems are shared publicly.
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Facebook Bot
Our Janis bot will search this documentation for you and other content on the web to find solutions to common problems
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Email Support
Use the email support option for matters relating to billing and problems with your Janis plan.