Custom Integration

Connect a Dialogflow agent and Janis will give you a URL. You'll paste in the URL to a JSON API so that all user input will be relayed to Dialogflow so your bot can process and understand natural language.

custom Dialogflow

Follow these steps to complete your integration


  • Create a block and name it Janis.

    custom Dialogflow integration with chatfuel

  • Go to your Default Message and replace all content with a User Input card. Add {{user input}} as a Customer User Attribute.

    custom Dialogflow integration with chatfuel

  • Below the User Input card add a Go to block card and redirect to the Janis block.

    custom Dialogflow integration with chatfuel

  • Now go to the Janis block, add a JSON API card and paste in the URL Janis gave you. Make the request type a Post

    custom Dialogflow integration with chatfuel

  • Make sure that Report errors in the bot is unchecked. Click the Test the Request button and look for a status of 200 OK

    custom Dialogflow integration with chatfuel

  • Send your bot a message you know it won't understand and look for a 🙊 No Response alert from Janis which indicates your connection is working.

    custom Dialogflow integration with chatfuel

  • Clear out your keyword rules so they don't compete with Dialogflow. All user input will be processed by Dialogflow.

    custom Dialogflow integration with chatfuel

Troubleshooting

If you don't get alerts, or you're having trouble making the Dialogflow connection work, check these troubleshooting tips

Add the AI Accelerator

AI training takes time. With pre-trained AI from the Janis team, your bot can understand user input immediately. Click to add our AI Accelerator template.