Custom Integration
Connect a Dialogflow agent and Janis will give you a URL. You'll paste in the URL to a JSON API so that all user input will be relayed to Dialogflow so your bot can process and understand natural language.
Follow these steps to complete your integration
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Create a block and name it
Janis.
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Go to your Default Message and replace all content with a User Input card. Add
{{user input}}as a Customer User Attribute.
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Below the User Input card add a Go to block card and redirect to the Janis block.
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Now go to the Janis block, add a JSON API card and paste in the URL Janis gave you. Make the request type a Post
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Make sure that Report errors in the bot is unchecked. Click the Test the Request button and look for a status of 200 OK
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Send your bot a message you know it won't understand and look for a 🙊 No Response alert from Janis which indicates your connection is working.
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Clear out your keyword rules so they don't compete with Dialogflow. All user input will be processed by Dialogflow.
Complete the setup? Click here to learn how to create AI-enhanced Manychat bots.
Troubleshooting
If you don't get alerts, or you're having trouble making the Dialogflow connection work, check these troubleshooting tips